Welcome to TOONVY, Social Media and Video Animation Agency! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. We are committed to ensuring the privacy and security of your personal information and comply with applicable data protection laws. By accessing or using our website and services, you consent to the practices described in this Privacy Policy.

1. Information We Collect:

1.1. Personal Information: When you use our website or services, we may collect personal information, such as your name, email address, contact number, and any other information you voluntarily provide to us.

1.2. Payment Information: If you engage our services, we may collect payment-related information to process your transactions securely.

1.3. Log Data: Our servers automatically record certain information when you access our website, including your IP address, browser type, operating system, and the pages you visit.

2. Use of Information:

2.1. We use the information we collect to provide and improve our services, respond to your inquiries, and communicate with you about your projects and any updates or promotions.

2.2. We may use your email address to send you newsletters, marketing materials, and other information related to our services. You can opt-out of receiving these communications at any time by following the instructions provided in the email.

3. Sharing of Information:

3.1. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2. We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, hosting providers, and email marketing platforms. These providers are contractually obligated to keep your information secure and use it only for the intended purposes.

3.3. We may share your information if required by law, to enforce our Terms of Service, or to protect our rights, property, or safety, as well as that of our users and the public.

4. Data Security:

4.1. We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Similar Technologies:

5.1. Our website may use cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyse website traffic and improve our services. You can modify your browser settings to refuse cookies or to notify you when a cookie is being sent.

6. Third-Party Links:

6.1. Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of any linked websites before providing any personal information.

7. Children’s Privacy:

7.1. Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to promptly delete the information.

8. Your Rights:

8.1. You have the right to access, update, or delete your personal information. If you wish to exercise any of these rights, please contact us at contact@toonvy.com.

9. Changes to the Privacy Policy:

9.1. We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on our website, and the date of the latest update will be indicated at the beginning of the Privacy Policy.

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us at contact@toonvy.com.